SSWSC Results of TCEQ Comprehensive Compliance Inspection
January 23, 2020
S.S. Water Supply Corporation
Results of Texas Commission on Environmental Quality Comprehensive Compliance Inspection
By Herb Williams, General Manager
S.S. Water Supply Corporation underwent a Comprehensive Compliance Inspection by the Texas Commission on Environmental Quality (TCEQ) on November 20, 2019. The TCEQ is the regulatory entity within the state of Texas charged with enforcing federal Environmental Protection Agency (EPA) and state water rules and regulations. We received onsite results with the written findings of that inspection on January 17th., and I am very pleased to report that the Corporation received NO violations, with only a few minor issues that were resolved prior to receiving the written report.
With less than a two week notice, the dedicated cadre of men and women who deliver safe and palatable water to our Members every day organized 39 sets of reviewable records totaling 1,000+ pages of documentation generated over the past three years, while also ensuring that nearly 350 miles of water mains, over 10 plants/substations/wells, and every ground and elevated water storage tank was prepared for inspection. All of our facilities and records passed the inspection, with our records being found to have zero discrepancies across all programs reviewed.
Our team was able to complete all preparations for this major inspection, held once every three years, within a very short period of time because of the high state of readiness our water system maintains, and the excellent material condition of facilities used to bring you, our Members, the water upon which you depend every day. This latest result – while not unusual for S.S. Water – infrequently occurs for other utilities regulated by TCEQ across the state. These results also add to the three-decade track record of outstanding scores garnered by S.S. Water on state inspections.
Another integral part of the record review process the state inspects is how service complaints are received, processed and resolved. In this area, the state inspector – someone who was new to our system and service area – came away very impressed with what she saw; especially with how each and every water leak and discoloration issue from the previous month is brought before our Board of Directors for review. Our Board meetings are held on the 2nd Monday of every month at 7:30 pm.
We also highlighted the benefits our Advanced Metering Infrastructure (AMI) program is bringing to our Members. The capability to remotely read meters six times a day not only frees up the six to ten business days it took to physically touch each meter to get a read, it has also allowed us to extend the courtesy of notifying our Members of continuous water consumption situations sooner rather than later. This capability, while still a work in progress, has already saved our Membership and system approximately 150 million gallons of water during the second half of 2019.
S.S. Water remains committed to providing this level of service to our Membership now and into the future. We look forward to introducing new ways to make interactions with our Members easier, which will include enabling our Members to monitor their own water usage on demand. This, and other forthcoming improvements to our water system, will allow S.S. Water to continue exceeding prescribed federal and state drinking water standards, and to further ensure the trouble-free provision of safe, palatable drinking water.