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SS Water Town Hall Meeting

POSTED:  22 Aug 23

Town Hall Meeting

SS Water will host a town hall meeting on 22 Sep 23 at LifeChurch of La Vernia, 7079 FM 775 from 6-8pm.  While geared primarily towards residents residing in areas nearby the meeting site all the way towards Home Place next to Bexar, all are welcome to attend.  Topics to be discussed are below, and time for Q&A after the brief:

- Who SS Water is

- What we can and can't do

- Water sources and how we get treated, potable water to you

- Water discoloration

- Growth in our service area.

POSTED: 10 Aug 23 1100

Stage 2 Watering Restrictions

On Thursday, 10 Aug 23 the Board President of S.S. Water Supply Corporation’s Board of Directors authorized the implementation of Drought Response Plan Stage 2 per the recommendation of the General Manager. The effective dates for Stage 2 are Thursday, August 10 – Tuesday, 31 October 2023.  Watering of lawns and/or pool filling is only allowed on one day per week, based on the following schedule:

- Irrigation of landscaped areas with hose-end sprinklers or automatic irrigation systems shall be limited to one day per week: Saturdays for customers with a physical address ending in 0, 1 or 2; Sundays for customers with a physical address ending in 3, 4 or 5; Wednesdays for customers with a physical address ending in 6 or 7; and Thursdays for customers with a physical address ending in 8 or 9. Irrigation of landscaped areas is prohibited between the hours of 10 a.m. and 8 p.m. on all 7 days of the week.  However, irrigation of landscaped areas is permitted at any time if it is by means of a hand-held hose, a faucet filled bucket or watering can of five (5) gallons or less, or drip irrigation systems.

Additional information about Drought Response Plan Stage 2 can be found under the "News and Notices" tab.  Thank you for your understanding and cooperation as we navigate this challenging heat.

New Water Rates Adopted

The SS Water Board of Directors adopted a water rate increase at the 11 September 23 Board meeting, and is scheduled for a final vote on the 11 December 23 Board meeting.  If final approval is granted, the rate increase is scheduled to go into effect 1 January 2024.  Of note, even if this increased is implemented, SS Water's rates remain below those of similarly-sized water utilities in the area.  Please see the information sheet under the "News and Notices" tab which contains facts and figures about this proposed increase.

Discolored Water Info + Reporting

Water discoloration due to naturally occuring iron in our water source is not uncommon.  These episodes tend to occur more frequently during the peak water usage months of April-October, whenever we have water main breaks, or if first responders are using fire hydrants.  More information and instructions on how to report water discoloration issues can be found by clicking the link above.


Online Bill Pay and Paperless Billing

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers.  For information about E-Bills or to sign up for paperless billing please call our office at 830-779-2837, or email at csr@sswater.net and ask a friendly representative to sign you up for ebills today!  Or simply click on the green button below and choose the option that best suits your needs...

                                                                              Bill Payment Options

Recent News View All »

Please conserve water!

August 08, 2023

Please conserve water!

The hot summer days are here, so water demand on our system will be high. Our system is designed to support human consumption and livestock, not filling pools nor watering lawns.

Excessive water usage will result in Water Conservation Stage changes to ensure water availability system-wide and to support firefighting capabilities.

Thank you for your support!

Read More »

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September is National Preparedness Month! 

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Let's examine some standard preparedness kits and survival tips that every home and car should have ready to go! 

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