Your SS Water Utility Staff is always here to help you.  Whether you need assistance with a bill, have a question about your usage or any service related issue, we are here to serve you.  We take pride in providing the best water service and meeting the needs of our community. Stop by and see us during our office hours, 9:00 am - 5:00 pm. You can always reach us at (830) 779-2837, or at

Business Personnel

General Manager Carlos Febus  
Office Supervisor Tanya Brooks-Warnasch  
Business Office Generalist Christeen Martinez  
Customer Service Representative Sandra Holcombe  
Customer Service Representative April Barnes  
Customer Service Representative Misty Russell  
Customer Service Representative Carol Kranz  
Business Office Generalist Elizabeth Contreras  

Operations Personnel

Operations Foreman Napolean Cervantes  
Senior Field Technician Evan Bonesteel  
Senior Field Technician Austin Melvin  
Field Technician Jackson Ritchie  
Field Technician Andrew Bindseil  
Field Technician Justin Mann  
Field Technician Ryan Leija  
Field Technician Jacob Trevino  
Field Technician Joshua Frizell