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Please conserve water!
May 06, 2022
Please conserve water!
The hot summer days are here, so water demand on our system will be high. Our system is designed to support human consumption and livestock, not filling pools nor watering...
Office Closed for Christmas
December 21, 2021
Our Offices will be closed for Christmas:
Wednesday, December 22 - 12pm-5pm
Thursday and Friday, December 23-24 - all day
We will return on Monday, December 27.
Emergency Calls will be...
SS Water Supply Corportion Needs Your Participation!!
December 17, 2021
SS Water Supply Corportion Needs Your Participation!!
Our Bylaws were revised and approved for distribution to the Membership at the last regular Board meeting held on 13 December 2021. An...
Holiday Schedule
December 02, 2021
SS Water will be closed for business the following days/times:
December 3, 3pm-5pm - Corporate Christmas Party
December 8 - Lunch - 11:30am to 1:00pm
December 23-26, 2021 - Christmas
December...
Late Bills - Postponed Due Date
October 08, 2021
Due to the lateness of statements hitting the mail… the due date has been postponed. Late Fees will not be assessed until October 23rd.
Thank you for your patience and understanding!
Emergency Main Break
October 07, 2021
Water outage in Presidents Park and Country Acres. Crews are in route.
Main Line Break
September 29, 2021
There is a main line break in Chisum Trail Subdivision due to a main line being hit by a contractor. SS Water is in route. Service may be interrupted.
Continued Phone Service Issues
September 28, 2021
We are currently experiencing phone service outages due to our service provider encountering significant connectivity issues. We apologize for any inconvenience this may cause. When you call, we...
Phone System Down
September 27, 2021
Our phone provider is experiencing issues. A technician is working the problem. Please email us for any questions or concers at csr@sswater.net.
Thank you!
September Statements Delayed
August 20, 2021
September billing statements will be delayed approximately 10 days due to data conversion into new billing software. Due date and late penalties will be extended to cover this time period. ...
Closed for Training
August 19, 2021
The Customer Service - Billing Office will be closed for training today, Thursday, August 19 from 1pm to 5pm and tomorrow Friday, August 20 from 8am to 1pm. Thank you!
Spring has Sprung!
March 10, 2021
Spring has Sprung…Make Sure Your Lines Haven’t Sprung A Leak!
Remember when working in your yards and gardens this season, we did experience a hard freeze this year. Lines could be broken...
Boil Water Notice Rescinded
February 25, 2021
Boil Water Notice Rescinded
25 February 2021
On 17 February 21, the Texas Commission on Environmental Quality required S.S. Water Supply Corporation, a public water system, PWS# TX2470015, to...
Boil Water Notice Remains in Effect!
February 22, 2021
Boil Water Notice Remains in Effect!
For Lost Trails, Deer Ridge, Chisum Trail, & Country Hills or if you completely lost water.
Boil before consuming water until further notice!
SS Water is...
Boil Water Notice
February 17, 2021
Boil Water Notice for Community Public Water Systems
17 February 2021
Due to recent extraordinary weather events and power outages that have negatively impacted our ability to continuously...
Water Outages
February 17, 2021
Lost Trails, Deer Ridge, Chisum Trails, Country Hills – SS Water Crews are working on restoring services. Updates will be provided as soon as possible. Continual electrical outages are creating...
Freezing Temp's
February 12, 2021
Freezing temps predicted - Protect People, Pets, Pipes and Plants
Here are some tips to help you prepare:
Protect People
- Keep warm, stay inside if possible.
- If you need to go out, dress in...
Main Break FM 775
October 26, 2020
Emergency Main Break on FM 775 - Crews on location. Will affect customers along FM 775 CR 321 towards La Vernia. Water service will be out for approximately 4 hours while the repair is made. ...
Online System Down for Maintenance
October 19, 2020
Our online system will be down for maintenance on Tuesday, October 20, 2020. This includes online payments, emails, and phone calls. Emergency calls will be answered and responded to...
Say Goodbye to Fees!
October 01, 2020
Say Goodbye to Fees! Beginning October 1, 2020 pay your bill online and through the pay-by-phone system, fee free! Set up auto pay, skip the line and the stamp! Email and text bills also...
Main Break on FM 775
July 29, 2020
Main Break on FM 775 - Members in Country Hills, Deer Ridge, Hidden Forest, and Millers Crossing may experience discolored water. Our crews are in route. Please be patient as we make this repair...
Main Break on CR 306 and CR 307
June 25, 2020
Please be advised that there is a main break that is affecting customers on CR 306 and CR 307. Crews are on location. Thank you.
SSWSC Plans to Mitigate Effects of COVID-19/Coronavirus
May 06, 2020
SSWSC Plans to Mitigate Effects of COVID-19/Coronavirus
May 6, 2020
By Carlos Febus, General Manager
We have noticed a significant increase in water consumption over the last few weeks, even...
New Customer Portal Bulletin #2
May 01, 2020
SSWSC – New Service Advisory #2
by Carlos Febus, General Manager
May 1, 2020
Last week we hinted at what the upcoming project being released over the next couple of weeks will be capable of. ...
New Service Advisory #1
April 23, 2020
SSWSC – New Service Advisory #1
by Herb Williams, General Manager
April 23, 2020
S.S. Water has some good news to share about an upcoming project that’s scheduled for release in a few...
COVID-19 Informational Bulletin #3
April 21, 2020
SSWSC – COVID-19 Informational Bulletin #3
by Herb Williams, General Manager
April 14, 2020
Everyone at S.S. Water Supply continues to hope that our Members and surrounding communities are...
Main Break on FM 3432
April 16, 2020
A main break has occured on FM 3432 this afternoon at approximately 4:00 pm. Crews are in route. Certain addresses on FM 3432 and members in Home Place will be affected with no water service for...
COVID-19 Informational Bulletin #2
April 02, 2020
SSWSC – COVID-19 Informational Bulletin #2
by Herb Williams, General Manager
April 2, 2020
On March 17th, we published some information on the steps that we as a Corporation are taking to...
SSWSC: COVID-19 Informational Bulletin #1
March 27, 2020
SSWSC – COVID-19 Informational Bulletin #1
by Herb Williams, General Manager
March 27, 2020
Everyone here at S.S. Water Supply Corporation hopes that our Members, customers, and surrounding...
SSWSC Plans to Mitigate Effects of COVID-19/Coronavirus
March 17, 2020
By Herb Williams, General Manager
First and foremost, we hope and pray that all of our Members, customers, and their families remain in good health, and that those who may be ill or not...
***COVID-19/CORONAVIRUS PRECAUTIONARY STATEMENT***
March 13, 2020
While the S.S. Water corporate office remains open for business at this time, we’d like to remind our Members that we do have other ways available to pay your water bill. We offer online bill pay...
SSWSC Results of TCEQ Comprehensive Compliance Inspection
January 23, 2020
S.S. Water Supply Corporation
Results of Texas Commission on Environmental Quality Comprehensive Compliance Inspection
By Herb Williams, General Manager
S.S. Water Supply Corporation...
Customer Portal Survey
December 11, 2019
SS Water Supply Corporation has installed radio read meters for all members, and all meters can now be read remotely by the Corporation’s Management and Staff. SSWSC is considering installing an...
Public Meeting Announcement
October 10, 2019
SS WATER SUPPLY CORPORATION
FOR IMMEDIATE RELEASE
A public meeting will be held for SS Water Supply Corporation Members, County Officials and other Special Guest(s) to educate the public...
High Water Use Statement
October 01, 2019
We have been receiving inquiries from several customers about the accuracy of meter readings and extremely high water bills, so we’ve decided to provide additional information.
A chief concern...
Emergency Water Line Repair
August 21, 2019
Attention members on CR 306/314 & Hwy 97:
Our crews are in the process of making an Emergency Repair. Water will be shut off immediately in the following area CR 306/314 & Hwy 97 until further...
Emergency Well Repair - Nearing Completion
May 24, 2019
Emergency Well Repair
May 22, 2019
Members in Stockdale, Sutherland Springs and Floresville: Emergency Well Repair in Process! Please limit consumption and no outdoor watering until further notice. Please call the office or...
AMI/Water Conservation
May 09, 2019
Updated and Revised
Stage 0 Water Conservation Rules and Regulations
The information posted yesterday was inaccurate. During Stage 0, only landscape irrigation is affected. Therefore, you may...
New! Improved Paperless Billing now available!
April 23, 2019
Starting May 1st, all new water bills will be available through your online profile through the Online Payment System for S S Water Supply. We have now made the process of Paperless Billing...
News/Press Release
February 19, 2019
News/Press Release
SS Water Supply Corporation
Advanced Water Metering Infrastructure
By Herb Williams, General Manager
Where did all of that water go? As the General Manager of SS Water Supply...
The Official Authorized Bill Pay System for SS Water Supply Corporation
August 23, 2018
www.sswater.net (one-time quick pay or set up for auto pay. You will need your account number)
Pay by Phone 830-253-2236 (you will need your account number)
In Person at 10393 US Hwy 87 W, La...
Why is my bill so high?
July 25, 2018
Summer is upon us and there is no denying that it has been one of the hottest and driest we have had in a long time. When the temperature soars our yards become parched, our animals thirst, our...
Cross Connection and Back Flow Inspection - Why?
March 19, 2018
Why do I need to get my backflow device checked if I have a pool or sprinkler system? The answer is simple, it is the law. TCEQ requires backflow devices on all residential meters that have a pool...
Spring Notice
March 19, 2018
Spring is here! The birds are chirping, the sky is beautiful and everyone wants green grass and beautiful flowers and gardens! Everywhere we look there are plants, flowers and trees for sale....
Bottle Water is Tap Water.....
February 22, 2018
January 31, 2018 Are you experiencing discolored water? Late Monday, the new upgraded pump station on CR 319 was officially put on line. The new pump station is capable of pushing over 2,650 gpm (gallons per... January 16, 2018 As of 12:30 pm, Management made the decision to close the office and send staff home early out of precaution and concern for safety. We still have our 24/7 answering service taking phone calls... November 07, 2017 Our community is devastated by this tragedy. As names of the victims come in, we are saddened that many are members of our system, as well as friends, family members and schoolmates of our staff.... November 05, 2017 The Management, Staff and Board of Directors of SS Water Supply Corporation extend their thoughts, prayers, and condolences to our families, friends, and members affected by today's senseless and... May 11, 2017 There’s a another new convenient way to pay your water bill …….Pay by Check Over the Phone! To pay your water bill, call 830-253-2236 and follow the prompts. You will need to know your account... February 24, 2017 Has your mailing address changed? How about your phone number? Do we have a good email for you? If you have not updated your account since your membership began it is important to do so. By... February 22, 2017 Remember when working in your yards and gardens this season, we did experience a hard freeze in early January. Lines could be broken under ground or at the spicket. If you have not used your...Discolored Water
SS Water Closed due to Inclement Weather
Sutherland Springs Tragedy
Tragedy in Sutherland Springs
Pay By Check Over the Phone
Update Your Contact Information
Spring Has Sprung...Make Sure Your Lines Haven't Sprung A Leak!
